Private Urgent Care Conglomerate Seeks Improved Documentation

THE CHALLENGE

One of the fastest-growing providers of urgent medical care, with more than 200 locations in seven states, needed help scaling their scribe services. While they had previously managed scribes internally, they faced poor documentation quality, hiring and training woes, and sub-optimal E/M levels. The urgent care turned to the AI solution, Speke.

THE SOLUTION

Speke quickly implemented  their asynchronous AI solution in 10 locations, serving 96 clinicians. The program was so successful, the urgent care system requested an expansion into 30 more locations after only 60 days of service.